Humber College

Digital Business Office Technology Certificate Program – 2021/22

New Beginnings- Step Into Success program and Humber College Digital Business Office Technology Certificate program is a year-long commitment with a one-year follow-up, it builds on transferrable and marketable skills in this competitive job market.

New Beginnings has partnered with Humber College through their professional and continuing education Department to develop a customized program to give women the essential skills they need to meet the demand of the growing digital business technology industry and build sustainable careers.

We understand the barriers facing marginalized and underserved communities entering traditional higher education and employment. This program presents a viable route to build on the holistic life-skills and career path development to move women to self-sufficiency. They develop self-worth, confidence, resilience, and the ability to resolve conflict in their lives, and within the workplace environment that will increase their chances for long-term success.

This customized program will help participants navigate the educational system, get essential skills training and receive a certificate upon completion. The capstone to the program is a paid work-placement to give participants essential on-the-job experience, grow their networks, and transition permanently out of poverty.

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Program Info

Digital Literacy

Time management

The ability to assess and prioritize their home life, work-life and Education schedules is key to success (work, school, and home balance). Building good study habits, becoming, and staying organized, as well as prepare them for the utilization of such skills in the workforce.

Communication skills

The ability to communicate professionally, verbally, via email and or video calls. Good communication skills are essential in the workplace and in social settings. Building confidence and helping students integrate back into group environments, working with their peers to discuss and troubleshoot issues or complete assignments/projects. Digital Professionalism, how to appear on cameras, language/lingo, acceptable backgrounds, and background noises, etc.

Basic Computer & Internet Skills

Students should have the basic skills of navigating through a computer operating system, folders, files, emails, setting up printers, internet searches etc.

How to troubleshoot technical issues from home, using the resources provided to them and finding their own resources. This will also include online security/ protection.

Motivational Skills

How to set goals, aim for and achieve them, believing in themselves, taking initiative, overcoming obstacles and continue to drive themselves towards success.

A digital environment for learning

(setting themselves up with space, tools, and appropriate work area to focus on their studies)

Access to required computer applications installed to participate in online learning classes.

For Example:

  • Digital Calendar to keep track of schedules and deadlines
  • Zoom/Teams/Blackboard for video meetings, classes, and calls
  • Microsoft Office 365-2019 for course completion and business communications, Webcam, Earphones & Speakers

Understanding Online/Remote Learning

What is it? The difference between synchronous and asynchronous learning. How Virtual classrooms/meetings work? Virtual interaction /participation.

Course Descriptions*

Semester 1 – 2021

Course CodeCourse NameStudent Contact Hours
MKTG 111Introduction to Marketing(2 hrs. & 40 mins. per week x 14 weeks)
WRIT 100Effective Business Writing(2 hrs. & 40 mins per week x 14 weeks)
BISM 100PC Essentials(2 hrs. & 40 mins per week x 14 weeks)

Semester 2 – 2022

Course CodeCourse NameStudent Contact Hours
BMGT 100Introduction to Business(2 hrs. & 40 mins. per week x 14 weeks)
BISM 200Business Computer Applications(2 hrs. & 40 mins. per week x 14 weeks)
SMED 002Social Media Advertising(2 hrs. & 40 mins. per week x 14 weeks)

Semester 3 – 2022

On The Job TrainingCorporation Internship40 Hours (12 weeks)
  Paid Internship – Wage to be discussed

Here you will gain invaluable experience in the business world preparing you for full-time employment.

MKTG 111 – Introduction To Marketing

This course is a building block to understanding how businesses go to market. It delves into how businesses use consumer insights, analyze the market and strengthen their offerings by crafting competitive marketing programs that drive business success.

WRIT 100 – Effective Business Writing

This course is designed to significantly improve the business writing skills of individuals entering or currently in the workforce. Students learn how to select and organize their ideas clearly, precisely, and effectively in various written formats.

BISM 100 – PC Essentials

This course will enable students to apply Microsoft Office software skills in order to create everyday business and academic documents, by following a detailed critical path with set deadlines and project planning of effort needed to address this.

BMGT 100 – Introduction To Business

Introduction to Business offers a foundational level of many learning outcomes that will lead to proficiency in senior courses as the student progresses throughout their program. In addition, students will develop important study and self-management skills that will be beneficial as they advance through senior level courses and into future employment opportunities.

BISM 200 – Business Computer Applications

Microsoft Excel is probably the most powerful application in the business world and gaining advance knowledge of it, is imperative to student’s success completing a diploma in business studies. This course will help student learn to organize, calculate and evaluate quantitative data and perform the most advanced calculations and data analysis using real life scenarios.

SMED 002 – Social Media Advertising

Social media algorithms make it difficult for advertisers to get their message seen without using paid ads. Learn social media advertising fundamentals to meet your business goals by building measurable social campaigns with the most popular platforms including Facebook, Instagram, Pintrest, YouTube, Twitter and LinkedIn. In this hands-on, interactive course, you will learn how to create and optimize successful campaigns that will resonate with your audience.

* courses may be subject to change depending on availability.

Our Goal

At the end of the Business Office Technology Certificate Program, clients will enter into a 3-4 month paid internship with one of our corporate partners to gain industry experience in a variety of different business fields. As our courses are specifically constructed to teach the core transferable skills with a focus on customer service and management clients can enjoy employment in various areas ranging from: Business Management, Customer Service, Retail, Marketing, Event Management, Office Administrative, just to name a few.

Once the internship process is complete and the employer is satisfied with the performance of the client full or part-time employment can be possible; the employer can also receive and a financial incentive for the hire.

Our Partners

Some of our partners to date are: TD Bank Group, EY, RBC, and Manulife; we look forward to adding more in the coming months. Together we can help raise people of out poverty, improving their quality of life and increase economic development of the community at large.