Humber College

Business Office Technology Certificate Program – 2021/22

At New Beginnings Support Program, we understand the barriers facing marginalized and underserved communities entering traditional higher education and employment.

New Beginnings has partnered with Humber College through their professional and continuing education department. Collectively, we have developed a customized program to give women the essential skills they need to meet the demand of the growing digital business technology industry and build sustainable careers. This is a one-year program, that includes a one-year follow-up post graduation, so our program participants continue to be supported by our community.

The Business Office Technology Certificate program presents a viable route to build on the holistic life-skills and career path development to move women to self-sufficiency. They develop self-worth, confidence, resilience, and the ability to resolve conflict in their lives, and within the workplace environment, increasing their chances for long-term success.

This customized program will help participants navigate the educational system, get essential skills training, and receive a certificate upon completion. The capstone to the program is a paid work-placement to give participants essential on-the-job experience, grow their networks, and transition permanently out of poverty.

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If you would like to help a recent graduate from the Business Office Technology Certificate with a possible internship, please send an email to:

Business Office Technology Certificate Program Details

What is Digital Literacy?

Time management

The ability to assess and prioritize home life, work-life, and education schedules, which is the key to success. Building good study habits, becoming and staying organized, and preparing for the utilization of time management skills in the workforce.

Digital Communication

The ability to communicate professionally via email and/or video calls. Good communication skills are essential in the workplace and in social settings. It becomes even more crucial when it is required electronically. Build confidence and help integration into group environments, working with peers, troubleshooting issues, and completing assignments and projects. Digital professionalism, which is understanding how to appear on camera, including acceptable backgrounds and surroundings.

Basic Computer & Web Skills

The ability to navigate through a computer’s operating system – folders, files, email, setting up printers, internet searches. How to troubleshoot technical issues from home, using resources available. The importance of online security and protection.

Digital Learning Environment

The ability to set up a remote workspace, necessary tools, and required computer equipment. Access and install computer applications to participate in online learning and digital communication. Includes tools like digital calendars, Zoom/Microsoft Teams/Blackboard for video meetings, classes, and calls, Microsoft Office, webcam use, and headphone selection.

Online/Remote Learning

The ability to operate as either a synchronous or asynchronous learner. Participating and interacting in virtual classrooms and/or meetings.

Digital Distractions

The ability to stay motivated, set goals, and take initiative despite the distractions and obstacles found through digital forums.

Course Descriptions*

Course Code Course Name Student Contact Hours
MKTG 111 Introduction to Marketing (2 hrs. & 40 mins. per week x 14 weeks)
WRIT 100 Effective Business Writing (2 hrs. & 40 mins per week x 14 weeks)
BISM 100 PC Essentials (2 hrs. & 40 mins per week x 14 weeks)
Course Code Course Name Student Contact Hours
BMGT 100 Introduction to Business (2 hrs. & 40 mins. per week x 14 weeks)
BISM 200 Business Computer Applications (2 hrs. & 40 mins. per week x 14 weeks)
SMED 002 Social Media Advertising (2 hrs. & 40 mins. per week x 14 weeks)
On The Job Training Corporation Internship 40 Hours (12 weeks)
Paid Internship – Wage to be discussed

Here you will gain invaluable experience in the business world preparing you for full-time employment.

This course is a building block to understanding how businesses go to market. It delves into how businesses use consumer insights, analyze the market and strengthen their offerings by crafting competitive marketing programs that drive business success.
This course is designed to significantly improve the business writing skills of individuals entering or currently in the workforce. Students learn how to select and organize their ideas clearly, precisely, and effectively in various written formats.
This course will enable students to apply Microsoft Office software skills in order to create everyday business and academic documents, by following a detailed critical path with set deadlines and project planning of effort needed to address this.

Introduction to Business offers a foundational level of many learning outcomes that will lead to proficiency in senior courses as the student progresses throughout their program. In addition, students will develop important study and self-management skills that will be beneficial as they advance through senior level courses and into future employment opportunities.

Microsoft Excel is probably the most powerful application in the business world and gaining advance knowledge of it, is imperative to student’s success completing a diploma in business studies. This course will help student learn to organize, calculate and evaluate quantitative data and perform the most advanced calculations and data analysis using real life scenarios.

Social media algorithms make it difficult for advertisers to get their message seen without using paid ads. Learn social media advertising fundamentals to meet your business goals by building measurable social campaigns with the most popular platforms including Facebook, Instagram, Pintrest, YouTube, Twitter and LinkedIn. In this hands-on, interactive course, you will learn how to create and optimize successful campaigns that will resonate with your audience.

* courses may be subject to change depending on availability.

Our Goal

At the end of the Business Office Technology Certificate Program, clients will enter into a 3-4 month paid internship with one of our corporate partners to gain industry experience in a variety of different business fields. As our courses are specifically constructed to teach the core transferable skills with a focus on customer service and management clients can enjoy employment in various areas ranging from: Business Management, Customer Service, Retail, Marketing, Event Management, Office Administrative, just to name a few.

Once the internship process is complete and the employer is satisfied with the performance of the client full or part-time employment can be possible; the employer can also receive and a financial incentive for the hire.

Our Partners

Some of our partners to date are: TD Bank Group, EY, RBC, and Manulife; we look forward to adding more in the coming months. Together we can help raise people of out poverty, improving their quality of life and increase economic development of the community at large.